Question 14

A statement followed by some conclusions are given below.
Statement: Customer service cannot be enforced. It has to come from within.
Conclusions:
I. Customer service should be voluntary.
II. Employees do not serve customers.
Find which of the given conclusions logically follow from the given statement.

Solution

Statement: Customer service cannot be enforced. It has to come from within.
Conclusions:
I. Customer service should be voluntary. 

 Customer service should be done without payment or acting of one's own free will.This follow the statement

II. Employees do not serve customers.

not follow 


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