In the following passage, some words have been deleted. Read the passage carefully and select the most appropriate option to fill in each blank.

All drivers are affected by road rage, whether they are directly or indirectly (1)___________. Individual coping qualities (2)____________ the behaviour of stressful drivers. Instead of being enraged over circumstances beyond their control, drivers (3)__________ learn to be patient. On the road, we must be (4) __________ to control our own emotions. Road raged drivers are also more likely to (5) __________ more traffic offences.