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Analyse the following caselet and answer the questions that follow:
The City of Yashmund is served by licensed taxis operating on officially sanctioned metered rates and driven by licensed drivers who do not own the taxis but pay a monthly rent to the taxi-owners. Shailesh Nair, the mayor of Yashmund, perceived that most of these taxis do not offer sufficient comfort and safety to passengers.
The Mayor wants the owners and drivers to care about comfort.
Which of the following decisions, IF TAKEN, is MOST LIKELY to increase the comfort levels of passengers?
Random inspection will not be effective. Also, there is no provision of punishment mentioned. Option A is incorrect.
Options B and C are focused on new taxis and do not resolve current problem.
It has not been mentioned that safety is not offered due to less income generated. Option E is irrelevant.
Option D best serves the purpose. As every taxi needs renewal, affecting it and the taking feedback from passengers would not allow the taxi drivers and owners to overlook safety and comfort.
Hence, option D is the correct answer.
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