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Answer questions on the basis of information given in the following case.
Mr. Dipangshu Barua, a young IT professional, came early to office to assist his boss in the preparation for an important client presentation. When be switched on his computer, he saw an email from Mr. Patel. The email was as follows:
Dear Mr. Barua,
This email serves as a follow - up of my conversation with you on December 1, 2014. I have already conveyed need for improvement in your behaviour as desired as desired by your project leader and colleagues. They are yet to notice any visible improvements. I am apprehensive that your failure to act may warrant further action leading to dismissal. I will continue to monitor and assess your performance over the next three months to determine whether improvements meet the expectations. At the same time, I would like to re - affirm that you are very valuable for our organization.
Best Wishes,
Mr. A. Patel
HR Director
After a couple of weeks, Mr. Patel came to know that Dipangshu’s project leader Mr. John, a very competent senior executive, may have wil fully influenced his team members to file a wrong complaint against Dipangshu. Mr. John may have done it because Dipangshu has refused to tow John’s line. Mr. Patel also came to know that Dipangshu was thinking of quitting this job. He felt regretful about his letter to Dipangshu. He wanted to resolve the complicated situation. He was contemplating following five actions in his mind.
I. Talk to Mr. John about Dipangshu and convey to him that losing a bright employee would cost the organization dearly.
II. Catch up with Mr. John during coffee break and convey that Dipangshu has a very good track record.
III. Chat with Dipangshu during coffee break.
IV. Catch up with Dipangshu during coffee break and convey that the organization values him.
V. Arrange a meeting among Mr. John, Dipangshu and himself to sort out the difference.
Which of the following is the best sequence of actions for resolving the problem?
To solve the issue, Mr.Patil should talk to Mr.John and Dipangshu individually and later arrange a meeting together to sort out the differences.
Correct order: I, IV, V
The answer is option D.
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